Set up ShopMail and prepare your first email

Install and check your store

Use the official Shopify App Store listing when available. Until then, contact ShopMail for early access. Check any permissions and billing terms shown by Shopify.

1. Wait for the initial customer, product and order sync to finish.
2. Check Your brand and Templates & styling. Verify the logo, colours and reply address.
3. Check that your intended marketing audience has subscribed consent in Shopify.

Prepare and test a campaign

Use a small, clearly defined campaign for your first send.

1. Create a campaign and choose a ready design.
2. Add the subject, copy, products and destination links.
3. Preview the email and send a test to an address you control.
4. Check the mobile layout, reply address, product links and unsubscribe link.
5. Confirm the audience, sending allowance and schedule before sending.

Enable only the automations you need

Review the trigger, timing and content of each automation. Order thank you emails are additional to Shopify’s existing receipt. Marketing automations need subscribed consent.

• Review all automation triggers
• Get help from ShopMail

Explore more of ShopMail

• Email marketing for Shopify stores
• Automatic emails for Shopify customer journeys
• Simple Shopify email marketing pricing
• Popups and signup forms that support your emails
• About ShopMail
• How to set up a Shopify welcome email
• How to set up Shopify abandoned checkout emails
• How to create a Shopify email signup popup

Ask ShopMail a question